Copilot-first (Microsoft 365) Shared Inbox Overload (200+ emails/day)
Triage, fast drafting, and reusable reply templates to cut writing time.
Copilot-first (Microsoft 365) HR-safe & practical In-person or hybrid
AI for HR
Reduce shared inbox overload, automate repetitive HR tasks, and build a self-serve employee knowledge base with Microsoft Copilot.
Reduce shared inbox overload and standardize HR responses using Microsoft 365 Copilot.
Format
In-person or hybrid
Practical stack
Tools your team will use
Practical tools, live workflows and a clear review path.
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ChatGPT, Claude or Copilot
Use the tools your organisation has approved, with clear task boundaries.
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HR prompt libraries
Turn one live business task into a reusable workflow your team can own.
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Approved people-data workflows
Verify outputs, protect sensitive information, and keep the final decision human.
Decision support
Who this program is for
Most AI workshops are either too theoretical or too technical. This program is hands-on and designed for HR realities, including sensitive data, compliance needs, and tone of voice consistency.
- HR teams handling high email volume and employee support requests
- HR Operations managing policies, onboarding, contracts, benefits
- Recruiting teams improving job ads, screening, and candidate communication
- HR Business Partners supporting managers with documentation and guidance
What this workshop helps your team do
AI for HR is a facilitator-led corporate workshop for teams that need usable skills and governed workflows. Reduce shared inbox overload and standardize HR responses using Microsoft 365 Copilot.
Exercises are adapted to your approved tools, real workflows, data boundaries, and the decisions that must remain under human review.
Delivery is available on-site, hybrid, or online in Saudi Arabia, including Riyadh and Jeddah. The agenda can be adjusted for one function, a cross-functional cohort, or an executive group.
This workshop is designed for hR teams handling high email volume and employee support requests HR Operations managing policies, onboarding, contracts, benefits Recruiting teams improving job ads, screening, and candidate communication HR Business Partners supporting managers with documentation and guidance Organisations already using Microsoft 365 and exploring Copilot adoption
Your team leaves with evidence of learning and reusable outputs, including HR Email Reply Templates (ready for the shared inbox), HR Prompt Library (Copilot-first, role-specific), Employee Questions Knowledge Base Structure (SharePoint-ready), and AI Safety & Guardrails Sheet for HR. Before delivery we confirm objectives and sensitive-data rules; after the session you receive the agreed workshop artefacts and next-step recommendations.
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Who this program is for
- HR teams handling high email volume and employee support requests
- HR Operations managing policies, onboarding, contracts, benefits
- Recruiting teams improving job ads, screening, and candidate communication
- HR Business Partners supporting managers with documentation and guidance
- Organisations already using Microsoft 365 and exploring Copilot adoption
02
The HR problems we solve
Repetitive Employee Questions
Build FAQ structures for self-service and uniform answers across the team.
Policy Complexity + Communication Quality
Turn policy language into clear, multi-language explanations and quick replies.
Recruiting Speed + Consistency
Improve job ads and kits to speed up communication while staying human.
03
What makes this HR program different?
Most AI workshops are either too theoretical or too technical. This program is hands-on and designed for HR realities, including sensitive data, compliance needs, and tone of voice consistency.
You will leave with real deliverables:
- HR Email Reply Templates (ready for the shared inbox)
- HR Prompt Library (Copilot-first, role-specific)
- Employee Questions Knowledge Base Structure (SharePoint-ready)
- AI Safety & Guardrails Sheet for HR
- 30-Day Adoption Plan for your team
04
Program Overview (1-Day In-Person Workshop)
Group size: 10-15 participants (best for interaction) Format: interactive + real HR use-cases Tools: Microsoft 365 Copilot (Outlook, Word, Teams, Excel), SharePoint/OneDrive
Module 1 - HR-Safe AI & Copilot Foundations
- What Copilot can/can't do in HR
- HR-safe prompting rules (red/yellow/green)
- How to review outputs and stay compliant
Outcome: Your team uses AI confidently, safely, and responsibly.
Module 2 - Outlook Copilot for Inbox Triage & Faster Replies
- Summarize long email threads into actions
- Extract the real request + missing details checklist
- Draft replies with consistent tone and clarity
- Build standard templates for recurring topics
Outcome: Faster replies, better consistency, less inbox fatigue.
Module 3 - Employee Questions System (Knowledge Base Design)
- FAQ structure, categories, tags, and ownership
- How to write answers employees understand
- Link answers to source-of-truth documents
Outcome: Fewer repeat questions and improved HR scalability.
Module 4 - Word Copilot for Policy Simplification + Multilingual Clarity
- Rewrite policy text into employee-friendly language
- Create short versions for quick replies
- Translate while preserving meaning and tone
Outcome: Less confusion and fewer back-and-forth messages.
Module 5 - Teams Copilot for Meetings, Actions & Follow-Up
- Capture decisions and next steps automatically
- Turn meeting notes into action lists and follow-ups
Outcome: Better alignment and fewer lost decisions.
05
Optional Add-Ons
Recruiting Track (90 minutes)
- • Job ad improvement + structure
- • Candidate screening support (bias-aware)
- • Interview kits + scoring rubrics
- • Candidate email templates
Excel + Power BI Support (Half Day)
- • Cleaner HR data structure patterns
- • Copilot-assisted summaries and insights writing
- • Minimum viable HR dashboarding guidance
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Example HR use-cases you'll practice
- Summarize an HR case email thread and propose next steps
- Draft a clear, compliant reply with the right tone
- Rewrite a policy paragraph into a short employee-friendly answer
- Create multilingual versions without losing meaning
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Results you can expect
- Reduced time per email response
- More consistent answers across the HR team
- Fewer repeated questions with FAQ + templates in place
- Faster recruiting workflows and improved communication quality
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How it works
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Light pre-work (optional): 10 anonymised email examples + top questions + 2-3 policy docs
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1-day in-person workshop: practical training + real scenarios
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Post-workshop package: playbook, templates, and adoption plan
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Frequently Asked Questions
Is this training only for Microsoft Copilot?
Yes. This program is designed specifically for Microsoft 365 Copilot and fits organisations where ChatGPT is restricted for privacy reasons.
How does this workshop comply with Swiss Data Protection (approved data-protection requirements)?
We align our workflows with Swiss approved data-protection requirements (approved data-protection requirements) requirements, focusing on anonymization, local data processing in Microsoft 365 Switzerland, and strict 'human-in-the-loop' verification protocols.
Can you deliver this on-site in Switzerland?
Yes. On-site delivery is available across Switzerland (Zurich, Geneva, Lausanne, Zug, etc.) and is recommended for the best hands-on team interaction.
Is it safe for sensitive HR data?
We teach HR-safe prompting, compliance guardrails, and human review workflows so your team stays in control without exposing PII to external models.
What specific HR deliverables will my team have after 1 day?
Your team will leave with a verified HR Prompt Library, standard reply templates for your shared inbox, and a 30-day adoption plan tailored to your specific tools.
Do participants need technical or coding skills?
No. The program is designed for HR professionals and focuses on real daily tasks like email triage, policy simplification, and drafting.
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Ready to book this workshop?
Tell us about your team, location, and goals. We will send a tailored quote and help you plan the session.
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